Rui Carmo
I’m happy that sanity prevailed, although not in time to prevent me from getting a second (non-Synology) NAS–which I suspect is what many serious customers went out and did, if only to test the waters.
This was an amazingly bad own goal, especially it being absurdly obvious that their target audience would be knowledgeable enough to see through a lock-in strategy–they’re not selling shaving utensils with disposable blades, anyone who buys a NAS plans for expanding storage with the cheapest (or best fit) third-party disks.
The interesting thing for me here, having followed some of the less visible discussions, is that Synology was, if not openly hostile to some reviewers that criticized them, at least “more selective” of the influencers they partnered with, which seems par for the course these days but really doesn’t help restore confidence.
But as a customer, I welcome their change of plans. In the meantime, you can check out my small set of NAS reviews.