Rui CarmoI hereby declare MobileMe completely and utterly broken in terms of support processes.
Not only have I not received any acknowledgement of my issues since last Thursday the 10th, support chat is gone, e-mail support quotes a 48h response time, and I have not even received the acknowledgment e-mail this page mentions.
(And since I use Google mail, I can check my spam folder just fine, and guess what, it ain’t there. Not tonight, not yesterday, etc.)
If anyone knows how to get hold of an actual live human being on the phone, drop me a line by e-mail. Or tip off Steve for me.
Or (even better) make me an offer I can’t refuse regarding switching to a better overall solution, before I feel tempted to build (or help build) one myself (and yeah, I just might).