I had been blissfully oblivious of what a pain they could be, especially when you let a few hundred e-mails accumulate during your vacation.
Remember all the fuss about phone stuff in the iPod firmware? Guess what... It was accessory support.
Scratch that. I just pre-ordered one from them directly. It was a long, depressing work day, and like women would have taught us since the dawn of the bazaar (if we'd paid any attention), buying stuff is a great anti-depressant.